Updating concerns:

Trusted Users administration levels allow these users to be able manage the concerns that they have raised, therefore can add further details to the original concern raised. This can be accessed through MyConcerns tab and clicking on the relevant concern:

The concern will open and you will be able to add an update to the chronology by clicking the chronology tab and then clicking the update concern button:

This will open a dialogue box to complete with the details of the update to the concern: